Moves, Adds & Changes (MAC)
At Diversified Ventures, we have the ability to effectively provide onsite and remote moves, adds and changes from administration to call vectoring (custom control routing) in a call center environment. Whether your service needs involved installation, wiring, relocation, de-installation, programming or audits, Diversified Ventures’ network of highly-qualified technicians will ensure that the job is completed to your satisfaction.
We have extensive experience with phone system moves and updates, voicemail, directory/name adds and changes, as well as department relocations. You can have the confidence that the superior customer service we provide for our telecom maintenance programs will be the same service rendered for any moves, adds or changes you may need.
Diversified Ventures is available 24/7/365, providing access to on-call certified technicians. Calls are handled quickly and professionally. With our 24/7/365 Emergency Dispatch, you can have peace of mind knowing that a qualified technician can service your within 4 hours of your call.
Removal and recycling of abandoned cables improves the ability to service your site. It prevents wasted time of tracing abandoned cables to troubleshoot an issue. It also removes unnecessary weight from your structure.